Client: Mid-sized municipality in the DC metro area.

Challenge: Rodent complaints city-wide were increasing, creating public health concerns and pressure on sanitation staff.

Solution:

• Developed a city-wide rodent control program, including public education campaigns.

• Trained municipal staff in rodent identification, monitoring, and safe intervention techniques.

• Implemented a data-driven approach to prioritize high-risk neighborhoods and monitor progress.

Results:

• Rodent complaints decreased by 60% within six months.

• Public health department reported fewer rodent-related incidents.

• City staff gained sustainable knowledge, reducing reliance on external contractors.